FAQ

Question: Why should I use the services of a Marketing company?

Answer: The first answer is TIME. Why should you spend an afternoon or a full working day making cold calls to book new business appointments - when you could be much more productive with your time?

At EFI our teams are on the phones from 9am to 5pm, every day. We concentrate purely on finding new customers or clients for your business.

The second answer is that most people - sales people included - hate cold-calling. Many people try it but quickly become dispirited after the first few rejections and give up.

For us and our teams it is merely part of the day. For us it is a numbers game. We thrive on the challenge of getting new leads for your business.

Question: Why use EFI?

Answer: We care that you get the results that you want. We are a small friendly company with many years experience in Sales and Marketing.

Our customers don't just continue to use us. They also refer us to their customers and associates because we deliver - good quality leads and solid pre-qualified appointments, on time and on budget.

Question: How much does EFI charge for Telemarketing services?

Answer: Unusually, we do not charge by appointment since we know that quality is lost when telesales people need to hit their target in order to get their commission. This leads salespeople to make shortcuts which we will not tolerate at EFI.

With us there are no set up fees or hidden costs. We charge purely for the cost of the data (if needed) and a daily rate agreed in advance.

In this way you have no nasty surprises at the end of the contract and can use your Marketing budget more effectively.

Question: My people need telemarketing training. Why should we use EFI?

Answer: We not only understand how to use telemarketing to its full potential, we know how to communicate the secrets to you and pass on the many skills in order to make you successful.

Like the good magician passing on the secrets to his trainee sorcerer, we pass to you the practical skills for good Telemarketing - not just text book theory and management speak mumbo jumbo..!

We tailor our training package to your requirements. From one-to-one training to a large team, we are happy to train all sizes of groups.

Question: How much does it cost to use your Telemarketing Training?

Answer: Prices are dependant on the size of the group to be trained.

Again, there are no hidden costs - just an all-inclusive day rate for the course plus expenses. If there are a large number of delegates we will also identify and book a suitable venue at which to hold the course.

Question: What does the E F I stand for?

Answer: Efficient Fast Intelligent - effective direct marketing that works!

It is a statement of the way we do business and our company's ethos.

We don't blind you with telemarketing jargon. We don't tie you up in endless meetings. We just get on with it - to achieve your objectives, at your budget and your timescale.

Question: How do I work with EFI?

Answer:

  1. Call or email us for a first exploratory meeting.
  2. Tell us your marketing objectives and your current challenges.
  3. We will arrange to meet you at a convenient location so that we can have an in-depth, face to face discussion.
  4. We will then come back to you within five working days with a written proposal including costs.